A: Udemy President Club begins on Monday, May 5 (for those traveling more than 15 hours) until Friday, May 9. The purpose of President’s Club is for you and your guest to relax & recharge.  So in addition to plenty of daily time at leisure to soak in the sun or enjoy what our hosting destination has to offer, we have arranged the following:

A hosted local excursion/activity is available to you and your guest for either Wednesday, May 7 or Thursday, May 8. Please refer to the final activity confirmation for details.  

Official evening socials are arranged for the evenings of Tuesday, May 6 to Thursday, May 8 for you to network with attending executives and fellow honored Udemates.  These events include:

Welcome Reception

• When? Tuesday, May 6 from 6:00 - 9:00 pm
• Where? Ritz Carlton, Bali ‘Chapel Beachfront’ (entrance adjacent to the ‘Majestic Chapel’)
• Suggested Attire? Resort Evening Attire with flat or no shoes (we got ya covered)

Qualifier Regional Dinners

• When? Wednesday, May 7 starting at 6:30 (See calendar invite)
• Where? Regional Dinners at various locations
  • AMER/LATAM: The Cliff @ Canna Bali
  • EMEA: Bejana @ Ritz-Carlton, Bali
  • APAC: Le Bleu by K Club
• Suggested Attire? Resort Chic

President’s Club Award Dinner

• When? Thursday, May 8 from 6:30 - 10:30 pm
• Where? Taman Bhagawan (30 minute transfer)
• Suggested Attire? Tropical Elegance (Coat & Tie not required) 

A: The following are arrangements we are coordinating for the group:

• Flight to/from Bali
• Group ground transportation to/from the Ritz Carlton Nusa Dua in Bali (on designated arrival and departure days)
• Outlined evening socials which include dinner service
• A daily room charge allowance of up to $130 USD a day per double room ($65 for individuals) will be available for the hotel food & beverage outlets Please provide your room number and program identification when visiting any of the hotel outlets for service.  
• One local excursion or activity for you and your guest
• Standard business expenses incurred in travel to/from the event

A: Aside from your airline tickets with your legal names and passport, here are a few steps you need to take to ease your arrival into Bali.

• Secure your Balinese visitor or appropriate Visa. This can be secured in advance or at the airport.
• Fill out the online Health Pass - All international visitors must complete a Health Pass before entering Indonesia. Please fill out the form before boarding your flight to Bali.
• Complete the Customs Declaration – The Electronic Customs Declaration (ECD) form is completed online before arrival. You’ll receive a QR code. We recommend taking a screenshot of this and have it ready to show at customs.

REMINDER:  Passports must be valid and not near expiration within 6 months of your departure date.

A: On official Presidents Club dates, Udemy has organized transportation to the Ritz Carlton, Bali. Upon arrival at Ngurah Rai International Airport (DPS), a shuttle will take you directly to The Ritz Carlton, Bali. The arrivals hall can be busy, so here’s everything you need to know for a smooth transfer.

What to Expect:
A ground transport representative will meet you outside the arrivals hall. After passing through customs, walk straight through the arrivals hall, past Starbucks. Turn right at Starbucks, continue straight, and then turn left to exit the building.

If you have any trouble locating the team, please post in the #presidents-club-25-information for assistance and a member of our team will assist you.

For those extending the adventure within Bali before or after President Club, there are several ride-share or charted alternatives. Check out the presidents-club-25-information for helpful tips fellow Udemates have to share.

A. As much of President’s Club is rest and relaxation time, please feel free to order lunch, have a cocktail at the pool or just chill in the room with room service. Udemy will remove up to $130 a day per double room from your sleeping room incidentals ($65 for individuals). Anything above and beyond this amount you have charged to your room will be at your expense and settled upon check-out.

A: The Presidents Club staff are here to assist you.  We will be well-versed with local resources.  You may contact us via:

• President Club Lounge (Open from 10 am - 5:30 pm daily)
• Email: udemypclub@strideconnect.com
• Whatsapp the Stride Team:
  • Bréa Monseux +44 7 465 74 34 65
  • Emer +353 85 181 1966
  • Amber Lester +1 831 596 2087
• Or contact Jennifer Linale privately at +1 415 828 0062

In the event of an emergency, the Ritz-Carlton has a 24-hour Duty Manager on-site, with key staff trained in first aid. A nurse is also on call should assistance be needed. There are two hospitals located within a 10-minute drive of the property if further medical care is required. Please notify a member of the hotel team or event staff immediately should you need any support.

A: Udemy provides travel insurance for all employees.  The benefit is for employees only. 
You can learn all about Udemy travel and membership information here. 

A: Bali uses Type C and Type F plugs, which are the same two-prong round-pin plugs commonly used across Europe. The standard voltage is 230V with a frequency of 50Hz.

If your devices are not compatible with this voltage or plug type, we recommend bringing a universal power adapter and checking whether your electronics are dual voltage (most phone/laptop chargers are). Adapters are not typically provided by the hotel, so please plan ahead to avoid any charging issues during your stay.

A: No, group activities are optional. However, to assist with planning, you will be asked in advance if you’d like to participate. All activities will be booked and paid for prior to arrival, so please choose carefully, as cancellations or changes may not be possible without Udemy incurring a fee. 

A: Yes! The Ritz-Carlton is offering a 15% discount on treatments under 60 minutes. To make a reservation, please contact rc.dpssw.spa@ritzcarlton.com. 

A: May is one of the best times to visit Bali! The weather is typically warm and sunny, with average daytime temperatures around 27–31°C (80–88°F). It’s the start of the dry season, so rain is minimal. Lightweight, breathable clothing is ideal. We recommend packing summer outfits, swimwear, sandals, a hat, and plenty of sunscreen. For evenings or indoor venues, bring something a little dressier but still relaxed - think resort chic.

A: Bali operates on Central Indonesia Time (WITA), which is UTC +8. This means it’s 8 hours ahead of GMT, and for reference:

• 1 hour behind Sydney
• 8 hours ahead of London
• 15 hours ahead of New York

Make sure to update your devices or switch to local time upon arrival.

A: Bali is one of the most popular destinations in Southeast Asia, known for its rich culture, natural beauty, and warm hospitality. It offers a mix of serene retreats, vibrant beach clubs, lush rice terraces, temples, and world-class dining. Expect a friendly, tourist-welcoming vibe throughout your stay - there’s something for everyone here.

A: Yes, Bali is considered very safe for tourists. Like any travel destination, it's wise to stay aware of your surroundings, follow local guidance, and keep valuables secure. Our DMC partner and staff will also be on-hand to support us throughout the trip, and we're staying in vetted, reputable locations.  

Key things to remember are:

• Respect the ocean & local habitat
• Stick with reputable & recommend modes of transportation and food providers
• Sun and insect protection
• Stay hydrated and stick with bottled water

A: Balinese people are warm and welcoming, and they appreciate when visitors respect and participate in their customs. There are a few helpful sites around local Bali etiquette and traditions.

A: The local currency is the Indonesian Rupiah (IDR). Cash is widely accepted, especially in markets and smaller venues, but most restaurants and shops also take major credit cards. ATMs are readily available, and we recommend withdrawing some cash upon arrival for smaller expenses or tipping. 
There is an ATM machine on property located in the lobby area. 

A: You may apply for the appropriate travel visa for you and your guest, and the cost of the visa can be expensed back to the company. Please check the list of countries that require a visa here.

A: After you complete the event registration form, a member of the Stride team will contact you about flight options from your location. An agent will contact you no later than three days from registration. All air bookings will be coordinated as a group. You are not required to book your flight.

A: Udemy provides travel insurance for all employees.  The benefit is for employees only. Please find provider contact information and plan inclusions here. 

A: We will arrange ground transportation for the group on the designated days: Monday, May 5, Tuesday, May 6, and Friday, May 9, between the hotel and the Ngurah Rai International Airport (DPS), also known as Denpasar International Airport. If you arrive or depart on any other day, you will be responsible for your own transportation. Prepaid taxi service, ride-share, and private car service are readily available to/from the airport.

A: The following are arrangements we are coordinating for the group:

• Economy-class flights to/from Bali
• Luxurious standard room accommodations at the Ritz Calrton, Bali based on approved arrival and departure dates
• Group ground transportation to/from the Ritz Carlton Nusa Dua in Bali (on designated arrival and departure days)
• Group evening dinner functions on the evenings of Tuesday, May 6th, Wednesday, May 7th, and Thursday, May 8th
• 1 leisure activity with lunch to be selected either Wednesday, May 7th or Thursday, May 8th
• A daily food & beverage allowance at the Ritz Carlton from your arrival until midday or departure on Friday, May 9th
• Standard business expenses incurred in travel to/from the event

A: Submit your request to the Stride team via emer@strideconnect.com. The Stride team will request the upgrade on your behalf. If an upgrade is available based on your check-in and check-out dates, you will be responsible for the difference between the bed and breakfast rate and the quoted nightly rate for the upgraded room. 

Group Rate
Inclusive of daily pax for 2 persons:

• Sawangan Jr Suite: USD 300 net/room/night
• Sawangan Jr Suite with Pool Access: USD 400 net/room/night
• Ritz Carlton Suite: USD 470 net/room/night

A: The Stride team will make your extension request to the hotel. Based on availability, the negotiated bed and breakfast rate of $300 USD per night can be available 3 days prior and 3 days post the President’s Club dates. This rate includes a daily breakfast. Note there is limited availability between the 1st and 4th of May and rooms will be offered on a first come, first serve basis. Stride will confirm the available rate for your extension, and you can choose to accept or decline it.

A: President's Club is a designated Udemy work event. All expenses associated with bringing your child to the event, including additional hotel charges, are considered personal expenses. Alternative arrnagements for children traveling with you are required during evening social events. Please review the company’s child attendance policy here.